Frequently Asked Questions.

What is an ATV?
An all-terrain vehicle (ATV), also known as a Quad Bike is a four wheel vehicle that travels on low-pressure tires, where the operator sits on a seat similar to a motorcycle and controls the steering using handlebars. Unlike motorcycles the extra two wheels gives complete stability especially at slower speeds. When equipped with automatic gearboxes they are a complete breeze for everybody to ride.

What do I need to bring with me and what clothing should I wear?
Please wear clothing that you don’t mind getting dirty, please also wear closed shoes/trainers not open sandals or flip-flops, sunscreen is also recommended. Additionally you may like to bring a change of clothes with you as we have onsite changing rooms, showers, towels and lockers available for you.

What safety riding gear do you provide?
We provide our customers with Helmet, boots

Do I need a drivers license to join in the tour?
We don’t require a driver's licence because we are riding off-road and thus no official license documentation is necessary.

What is the minimum age of ATV riders and passengers?
The minimum age for ATV is 15 years old and the minimum age for passengers is 5 years old.

Do you provide an extra option for video or photo service?
Yes we have an option where you can rent the world's most versatile GoPro HD video camera and take home the SD card with its amazing video and photo footage for only ………….

Are Hotel Transfers included in the price?
Hotel transfers from Ubud and surrounding areas are free of charge. In fact our prices are fully inclusive of all taxes with no hidden charges.

Do you provide pick up service from another as Kuta, Nusa Dua, Seminyak, Canggu, Legian, Sanur? and how long journey time to the ATV Base?
We can provide a pick up and drop off service from another area than Ubud at an extra charge of ……. round trip per minibus. The minibus capacity is upto 12 people.The Journey time is approximately 1 hour to 1,5 hours minutes each way depending upon traffic.

Do you have any tours that are shorter or longer than 2 hours?
No we don’t have any tours shorter or longer than the 2 hours and our extensive experience the 2 hour tour time is optimal for maximum enjoyment.

Will the tour be canceled if it’s raining ?
No way, it’s even more fun riding in the warm tropical rain! In rainy season we even have a spectacular 30 foot waterfall we can cool off under.

What is the best time of year to ride on the ATV Adventure tour?
All year round is great to ride! In dry season there is no water water obstacles however this allows us to go higher up into the hills as the trails are less rutted out. In rainy season we have loads of water obstacles and muddy swamps and even a small waterfall however the trails can be severely rutted out which limits us to go higher into the hills to reach their pinnacles.

Can we book online without paying a deposit?
Yes. In order to book a tour an online deposit is not necessary and the payment by cash on the spot.

Can you please give us a discount?
We have special discount for groups of more than 12 riders.

Can we pay the tour balance via credit card instead of cash onsite at the ATV Base?
We accept only cash onsite at our ATV base. We do not have a credit card machine.

If I pay for the tour online how long will it take to receive a confirmation with all the booking details?
You will usually receive a confirmation with all the booking details well within 24 hours however occasionally 48 hours is needed especially during tourist high season. When booking a tour online that is within 48 hours of the tour date please call us on ………………fter you have paid to confirm your booking.

Is it possible for me to book a tour 24 hour before the tour date?
Yes it is possible however the earlier you book the better in order to guarantee you a spot on our amazing ATV tour for your preferred dates and times.

What are the prices to join in the Bali ATV Adventures Tour?
Prices depend upon which tour you choose. All price information is clearly shown on our website

Do I need to be experienced to ride the ATV?
No prior experience is needed to drive the ATV on our ATV TOUR. They are incredibly easy automatic machines that you will master how to drive in only a few minutes. All welcome

What are ATV Adventures Pattaya’s opening hours?
We are open everyday from 8.30 am until 5.30pm however we have set tour times as shown on our website. Pre - booking is essential

What happens if we have a accident on the tour and the ATV has been damaged?
Our ATV is very safe to ride for everyone however accidents can occur and are usually caused by customers ignoring the instructions given in the pre tour safety briefing by our professional ATV guides. If our ATV has been damaged by the customer and parts need to be replaced we will replace your ATV with the support rider guide’s ATV and continue the tour.

What is your cancellation policy?
A deposit of 20% of total tour cost or the full tour cost amount is required at time of booking to reserve any of our awesome ATV tours. Cancellations made 14+ days prior to tour date will incur an administration processing/cancellation fee of 50% of total deposit or 10% of total tour cost. The remaining deposit or full payment balance will be returned to the customer or an alternative date can be rearranged.

Cancellations made between 2 and 14 days prior to tour date will incur a processing/cancellation fee of 100% of total deposit. If reservation has been paid in full Awesome Adventures Co., ltd will refund 80% of the total tour cost.

Cancellations of less than 2 days hours, or no shows on day of tour, receive no refunds. If you are over 10 minutes late for your hotel pick up time your tour will automatically be cancelled with no refund given. If for any reason we have to cancel your booking, you will receive a full refund.


Jalan Raya Silakarang
Ubud Bali-Indonesia
Phone : +62 813 3880 4051